Etudes Help Page
The Etudes Login Help Page demonstrates the Standard 4 sub-standards below:
- Understands that students have varied talents and skills and uses appropriate strategies designed to include all students.
- Adapts and adjusts instruction to create multiple paths to learning objectives.
Reflection
One of my responsibilities as instructional technologist for
El Camino College is to assist students with Etudes login issues. Etudes is the
college-supported course management system. Initially, technical assistance was
only available through phone and email from Mondays to Fridays, 8:00 AM to 4:30
PM. Those who needed help after office hours and on the weekends had to wait until
the office opens. It was troublesome for students who needed to submit an assignment
or take a quiz. To provide better support for students, I created an Etudes
Login Help webpage. The page provides steps on three most frequently asked
questions: (1) how to login, (2) what to do if I cannot login and (3) how to reset
password. Every how-to instruction is provided in three forms of accessible
media: (1) a PDF file that has text only, (2) a PDF file with text and
screenshots (3) a how-to video with captions. I learned from classes and
workshops on accessibility and universal design that providing a variety of
formats addresses students with special needs as well as students with diverse technology
skills and background. For example, a list of steps in a text-only format is
most likely sufficient and time-saving for tech-savvy students. A screenshot
accompanying each step may be more helpful for students who are visual learners.
A captioned video showing how to perform the steps may be most helpful to
students who are audiovisual learners.
Artifacts
- How to Login - Quick Guide (Accessible Word Document)
- How to Login - Quick Guide (Accessible PDF Document)
- How to Login - Quick Guide (Accessible PowerPoint Slides)
- How to Login - Visual Guide (Accessible PDF Document)
- How to Login Audio File
- How to Login Audio and Video Transcript
- How to Login Video with Captions
Artifacts source and Type
- Etudes Login Help Page at El Camino College
- A material I created as instructional technologist that demonstrates a skill in online teaching